Friendly staff greeted us upon arrival, and the breakfast was exceptional with a wide variety of options to choose from. However, our room had a few maintenance issues, including a burned-out bedside lamp and a malfunctioning bathroom light. Furthermore, the elevators were inoperative, leading to a frustrating delay when we wanted to check out, forcing us to walk up four flights just to retrieve our luggage. Despite these issues, the staff did their best to assist us during our stay.

Be proactive about housekeeping requests. they can start early. The outdoor patio is a peaceful spot for relaxation.

Helpful staff created a welcoming atmosphere.

My room had an outdated bathroom that didn't match the price I paid. Additionally, I experienced significant frustration when the toilet in my room stopped working. I had to switch rooms at 12:30 AM, which was inconvenient before an early morning departure.

The hotel was a convenient spot for our family with plenty of nearby restaurants and shopping options. The indoor pool was a hit with the kids, giving them a chance to blow off steam. Plus, we appreciated the comfy beds for a good night's rest.

My kids wished for more kid-friendly entertainment options.

I loved unwinding in the outdoor hot tub after a long day. The indoor pool was just steps away! The breakfast spread was fantastic with so many tasty options. Just a heads up, they started housekeeping a little early, but it didn’t ruin my stay. 😊

Comfortable Stay with Fantastic Staff

I had a pleasant solo stay for three nights! The staff consistently went above and beyond, making me feel genuinely welcomed. I particularly enjoyed the excellent dinner options at the on-site restaurant. Pro tip, ask about daily specials for a delightful culinary surprise!

The cleanliness of the hotel impressed me right away. My room felt immaculate, with a super comfortable bed that helped me get a great night’s sleep. The lobby recently had renovations, giving it a fresh vibe, along with a nice dining area where I enjoyed some drinks. The staff were proactive. they accommodated my late check-out request without any hassle. However, I did encounter a few issues. The bathroom looked outdated compared to previous stays in Chattanooga. I also noticed that the bed wasn't as soft as I prefer, making it a bit hard on my back. Housekeeping didn't seem consistent regarding cleaning, as I saw them using brooms instead of sweepers. While breakfast was decent, the pricing felt a little high for what was offered. Overall, I appreciated the efforts of the staff, but the room itself left some room for improvement.

Good, Good, Good

I loved the amazing breakfast with made-to-order options that fueled my adventures! The outdoor hot tub was an unexpected gem where I relaxed under the stars. Plus, having a mini fridge and microwave in my King Room made snacking so easy and enjoyable!

Totally recommend! 🥰✨

This place suits me perfectly with amenities like free Wi-Fi, a fitness center, and an indoor pool. On my first stay, the staff helped me find great dining options, and I appreciated their welcoming attitude during my visits. Highly recommend!

It was just a commendable fit for a holiday in Knoxville with very good value for money. The staff were friendly and quick to help when I needed a late check-out, which was a relief on my busy travel schedule. Bring some snacks for your room to save on dining expenses.

The hotel's outdoor patio was simply delightful, adorned with lovely landscaping and ample seating, making it a charming retreat. Plus, the lobby had cozy areas, perfect for relaxation or enjoying a good book in peaceful ambiance.

More accessible seating in dining areas.

Friendly staff, clean room with a large TV. Breakfast took too long to be served.